Emergency Care For You

Tell us your story!


Patient ER Stories Banner



Anthem BlueCross and BlueShield plans in Georgia, Indiana, Kentucky and Missouri have announced they will deny coverage for policyholders who sought care in the emergency room for conditions the plans felt should not have been considered an emergency by the patients.

This policy puts patients at risk--patients should never be forced to diagnose themselves or delay seeking emergency care out of fear their health insurance company will later not cover the visit, leaving them with large bills to pay entirely out of pocket. 

If you have had a negative experience with an Anthem plan denying coverage after you or a dependent went to the emergency room, we want to hear about it. Please tell us your story so that we can help ensure patients are better protected in the future.

Share Your Story

Do you have health insurance through Anthem BlueCross and BlueShield in Georgia, Indiana, Kentucky, or Missouri? Has Anthem denied coverage for what you thought was an appropriate emergency visit? Share your experiences and frustrations.

Have you avoided or delayed seeking emergency care because of concerns that Anthem would not cover that care?  Tell us your stories.

First Name*

Last Name (Optional)




Name of your Anthem plan (you can find this on your ID card)

Hospital where you sought emergency care*

Approximate date of your care*


Your story *

  By submitting my story, I acknowledge that the information I submitted is true and accurate. I also agree and authorize ACEP to use my story in any manner it deems necessary or appropriate on its website, print publications, or any other media. ACEP will not use your last name without your express additional written permission. * 

  I authorize ACEP to contact me about my story.

 Are you in MO? We encourage you to share your story here as well. 

* = required field